Amber Springs Hotel

Frequently Asked Questions

Everything You Need to Know

 

Planning a wedding comes with lots of questions, and we are here to help. Select a question below to reveal the answer. If you cannot find what you are looking for, simply contact our Wedding Team.

Planning Your Day

Before Your Wedding

When will we meet our Wedding Coordinator?

Once you have confirmed your booking, one of our experienced Wedding Coordinators will be in touch to introduce themselves and guide you through every stage of your wedding planning. They will remain your main point of contact throughout the planning journey.

Can we visit the hotel again before our wedding?

Absolutely. We encourage couples to visit throughout the planning process. Whether you would like to see the ballroom again, discuss décor ideas or show family members around, we will be happy to arrange a convenient appointment.

When do we need to provide our final guest numbers?

Your Wedding Coordinator will confirm the exact deadline for final guest numbers as your wedding approaches. We recommend keeping your coordinator informed of any significant changes throughout the planning process.

Can our guest numbers increase or decrease?

Small changes may be possible before your final numbers are confirmed. If you expect a significant change, please contact your Wedding Coordinator as early as possible so the available options can be discussed.

Your Wedding Banquet

Food and Drink

Can we customise our wedding menu?

Yes. Our chefs are happy to discuss menu options with you, and we will do everything possible to create a menu that reflects your tastes, preferences and chosen wedding experience.

Do you cater for dietary requirements?

Absolutely. Vegetarian, vegan, gluten-free and other dietary requirements can be catered for. Please provide details when submitting your final guest and menu information.

Is there a wedding menu tasting?

Yes. Couples booking qualifying wedding packages will be invited to enjoy a complimentary tasting of their chosen wedding menu. Your Wedding Coordinator will arrange this with you.

Amber Springs Tip
Your menu tasting is a chance to enjoy the experience together and discuss any final menu preferences with our team.
Can we provide our own wedding cake?

Of course. Your wedding cake can be delivered to the hotel by prior arrangement. Please provide your Wedding Coordinator with the supplier's details and expected delivery time.

Where You Say “I Do”

Your Ceremony

Can we hold our wedding ceremony at Amber Springs Hotel?

Yes. Amber Springs Hotel can host civil, humanist, spiritual and other wedding ceremonies, subject to the requirements of your chosen celebrant, solemniser or registrar.

Can we have an outdoor wedding ceremony?

Yes. Our landscaped gardens provide a beautiful setting for an outdoor ceremony, weather and ground conditions permitting.

What happens if it rains?

There is no need to worry. An elegant indoor ceremony option can be prepared should the weather prevent your ceremony from taking place outside.

The Celebration Begins

Your Reception

Is there a private wedding entrance?

Yes. One of the special features of Amber Springs Hotel is our private wedding entrance and dedicated reception area, giving you and your guests an exclusive arrival experience.

Can we use our own wedding suppliers?

Yes. You are welcome to use your preferred photographer, florist, entertainment, décor and wedding suppliers. Please share their details with your Wedding Coordinator in advance.

Can we bring our own decorations?

Yes. Decorations should be discussed with your Wedding Coordinator in advance. They must be suitable for the venue and must not damage walls, furniture, fixtures or fittings.

Can speeches take place before or after the meal?

Yes. Every wedding is different, and our team will work with you to create a schedule that suits your celebration. Your Wedding Coordinator can advise on the best timing for speeches.

Stay a Little Longer

Accommodation

Is the Bridal Suite included?

The Bridal Suite is included with qualifying Amber Springs wedding packages. Your Wedding Coordinator will confirm everything included in your chosen package.

Do wedding guests receive preferential accommodation rates?

Preferential wedding accommodation rates may be available for an agreed allocation of bedrooms, subject to availability and the terms of your wedding booking.

Can guests extend their stay?

Absolutely. Guests can request additional nights before or after the wedding, subject to availability and the applicable accommodation rate.

Welcoming Every Guest

Children and Accessibility

Can children attend the wedding?

Of course. Amber Springs Hotel is delighted to welcome younger guests as part of your wedding celebration.

Are children's meals available?

Yes. Children's meal options are available and can be discussed with your Wedding Coordinator when finalising your menu and guest details.

Is the hotel accessible?

Amber Springs Hotel offers accessible entrances, facilities and accommodation options. Please let your Wedding Coordinator know in advance if any guest has specific accessibility requirements.

Is complimentary parking available?

Yes. Complimentary on-site parking is available for wedding couples, overnight guests and wedding attendees.

Keeping Everything on Track

Payments and Final Details

How do we pay for our wedding?

Your payment schedule and accepted payment methods will be explained when you confirm your booking. Your Wedding Coordinator will keep you informed of upcoming payment dates.

When is the final balance due?

The final balance is due in line with the payment schedule outlined in your wedding agreement. Your Wedding Coordinator will confirm the exact date with you.

Who will look after us on the wedding day?

Your Wedding Coordinator will ensure that all agreed arrangements are prepared in advance. On the day, our experienced Wedding Management and Banqueting Team will oversee your celebration and keep everything running smoothly.

We Are Here to Help

Still Have a Question?

 

Every wedding is unique. Contact our Wedding Team and we will be delighted to help with your plans.

CONTACT YOUR WEDDING TEAM